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I am in charge of organizing and managing Arc Flash and electrical safety. My question is "If the equipment is not part of a major process or life support equipment, do you think it is intended for all other situations to be de-energized or shut down to do the work?"
The "continuous industrial process" term is frequently misunderstood. OSHA has released a letter of interpretation on this. The intent is that effectively it means that IF the equipment is attached to something ELSE which would form a greater hazard such as if you are working on a lighting panel that also contains the control power for a fire pump. If you deem the possibility of an out of control fire a greater hazard than working on the equipment live, then this would be considered a justifiable reason for doing the work while energized. Note that in recent years even hospitals have been retreating from this stance.
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OR "If the equipment is not part of a major process or life support, do you think you can work the equipment energized if, ie.........the panel is an I-line and the "hot" area such as buss bar is protected by barriers but still has a potential for exposure if an accident like droping screw etc were to happen or the limited approach boundary within the same panel is outside the area of work. For instance......installing conduit and wire in an energized panel............Would you consider that to be hazardous and require shutdown or allowable for energized work permit?
Depends on the task. There are other reasons. For example, you can't test for the presence of voltage in a panel if you kill power to it. Troubleshooting tasks (speiifically voltage measurement) have an automatic exemption for this reason.
The limited approach boundary by the way applies for keeping unqualified personnel out of the area. The restricted approach boundary is where the prohibited approach boundary plus an inadvertent movement adder comes into play. I am perfectly comfortable with writing up an EEWP to state that I'm doing work within the limited approach boundary but outside the restricted approach boundary. After erecting barriers, I have eliminated all potential hazards so I would create an exposure to a potential hazard (though a small one) even in the act of de-energizing the panel. So working between the limited and restricted approach boundaries is almost always an automatic justification by the greater hazard rule. This rule comes frequently into play when you have large industrial panels which contain open starters mixed with control wiring where one part of the panel may be de-energized and the rest is not, or the classic example of working in a starter bucket in an MCC where you are landing motor leads...the motor leads are outside the restricted approach boundary (on the line side of the disconnect or breaker) but well within the limited approach boundary.
I would not normally allow installing conduit and wire into a panel unless you can again control exposure. For example drilling into a panel especially blindly is exceedingly dangerous unless you can control where the metal shavings go (magnetic drills are great for this) and where the drill goes when it penetrates (problem avoided for instance with a step drill bit). Fishing wire blindly is again extremely hazardous. BUT I couldn't say that you can't EVER do this in EVERY situation. There are plenty where the job can be done safely with little or no risk. But there are plenty of jobs where there is an unacceptable level of risk. Lots of plants though don't like the idea of shutting down for any reason. Look for that letter of interpretation by OSHA. It is highly enlightening. They plainly state that merely causing a production interruption is NOT an acceptable justification.