Mr. Solomon:
EasyPower has a phase shift detection algorithm to verify system phasing is correct. You may have a phase shift problem somewhere else on your one-line. You can also turn off the detection in the TOOLS-->OPTIONS controls.
In order to troubleshoot a system, we need access to the EasyPower file, Serial#, version#, etc. If you have a question on EasyPower, the proper place to ask that question is our EasyPower technical support group.
You can reach us at 503-655-5059 or email
techsupport@easypower.com
Sincerely,
Chet E. Davis, PE
President
ESA, Inc.
