and Privacy Policy

Because protecting your privacy is important to us, we want you to know that we respect and will continue to respect and protect the information you provide to and This notice discloses our Privacy Policy; by visiting and you accept these terms and conditions.

Member Registration
When you register at for products and/or training or as a member of or subscriber to Grey Matter Newsletter subscription, you provide your name, email address, a unique login name and password.

This information is collected on the registration form for several reasons including: (i) personal identification; (ii) to allow us to contact you for customer service, if necessary; (iii) to customize the content of our site to meet your specific needs; and (iv) to send you an email regarding Jim Phillips’ training programs and materials and industry messages.

Grey Matter and Arc Flash Forum
Brainfiller’s Grey Matter Newsletters and Arc Flash Forum are optional benefits for our members that keep you up to date with industry news and information regarding training and other relevant information.  However, you may always decline to receive these email messages.

Arc Flash Forum “Question of the Week” values opinions, so we have a weekly online survey known as the “Question of the Week at This survey is entirely optional for all members. This information is used to assist those in the industry understand trends in electrical safety practices.  Survey participants responses are anonymous unless the user choses to post a response identifying their views in public. By checking the appropriate box, you may leave your comments and feedback for our review without fear that they will be shared or publicized.

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. uses cookies to allow you to login without having to type your login name each time. Most Web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future.

Information Sharing
We do not sell individual customer names or other private profile information to third parties and have no intention of doing so in the future. See “What other information should I know about my privacy? ” below.

How can you access, opt out, or update your information?
At any time, you can view and/or update your profile as follows:

To edit your Brainfiller profile: click here.

To edit your Arcflashforum profile click here and follow the instructions displayed

What safeguards are in place to protect the loss, misuse or alteration of your information?
All personally identifiable information you provide to for product and training purchases is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

What other information should I know about my privacy? and contain links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from’s Privacy Statement. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.

In addition to the circumstances described above, may disclose member information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of and or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

Any material changes in the way and uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices to [email protected] Please reference the privacy policy in your subject line.