Have a Question?​

Frequently Asked Questions
Everyone has questions.  The answer to yours might be right here at Brainfiller’ s Frequently Asked Questions section. Browse through our list of the most common questions. If you don’t find what you are looking for here, call us at 800 874 8883 (US), or from outside the US: +1 480 275 7451 or email us at: learn@brainfiller.com so we can help (and possibly add your question to the FAQ) Thanks for checking us out!

Professional Development Hour (PDH) is defined as one contact hour of instruction, presentation or study. (1 PDH = 1 Credit Hour).

Continuing Education Unit (CEU) is defined as a unit of credit which is equal to 10 contact hours of instruction, presentation or study. (1 CEU = 10 Credit Hours)

Yes, a certificate of completion and transcript is generated after you successfully complete the course. You can find your certificate and transcript in your brain vault – a.k.a personal account under (TBD) my course.

When you purchase an online training program, it becomes part of your personal library and is stored in your Brain Vault.

Yes, if you do not receive a passing score, you can go back and re-take the exam as many times as needed. There is no additional charge to retake your exam.

Yes, Brainfiller courses are accepted in all states that require continuing education for license renewals. Brainfiller is also an approved provider in the States of Florida, Indiana, New York, North Carolina, and Washington. 

We are in the process of adding additional states that require approved provider status. We advise that you always check with your State Board to make sure that the course you wish to take will be accepted for your license renewal.

Yes, please visit Brainfiller.com for a full list of live course offerings, as well as onsite training information.

Yes, although continuing education is provided for those that require it, the classes are open to everyone.

All courses are developed and taught by Jim Phillips, P.E. based on his forty plus years of industry experience and leadership roles in U.S. and International standards organizations. (More about Jim)

Questions about specific course content can be sent to help@brainfilleronline.com

The duration of each video module is listed with each course.  Entire courses range from 1 hour to 16 hours.

Unless specifically restricted by law, all courses are available globally.

Payment may be made by Visa, MasterCard, American Express, and PayPal.

Yes, this information can be found in our privacy policy. 

Brain Vault is a quirky term that we use to describe the personal storage area where you build your course library and maintain your training records.

Let us know at: learn@brainfiller.com or call us toll free (US only) at: 800.874.8883 or from anywhere at: 480.275.7451